COMPANY POLICIES
BOOKING AND CANCELLATION POLICY
A non-refundable down payment of 40% is collected to book an event with us. Clients that cancel 7 days prior to the booked event will be charged the DEPOSITE amount. Cancelations less then 7 days prior will be charged the FULL invoice amount. Any cancellations made by Luxe Pocono Picnics will be fully refunded.
WEATHER POLICY
Luxe Pocono Picnics has the right to cancel any picnic, day of, due to inclement weather. Please note: if there is rain / snow in the forecast 3 hours prior, or after the scheduled picnic, most likely it will be cancelled. In this situation Luxe Pocono Picnics will contact clients through email, and an attempt to reschedule or move the picnic to an indoor location will be made. If not rescheduled, Luxe Pocono Picnics will issue a full refund.